If you would like to exchange an item due to the wrong item being shipped to you, please contact customer service for authorization. If entitled to a replacement item due to defect or damage, we will replace the product, subject to inventory, within a reasonable period of time. Upon receipt of the returned product, we will fully examine it and notify you via e-mail, within a reasonable period of time, whether you are entitled to a replacement as a result of the defect or damage. If you would like to exchange an item due to defect or damage at the time of delivery to you, please contact customer service for authorization. To be considered, exchanges must be requested within 48 hours of receipt and items must be in new condition (un-worn with all tags and labels attached). If you would like to exchange an item for size, please contact customer service for authorization. We will only consider exchanges for size, damages or defects, or if the wrong product(s) were shipped to you by mistake. Please make sure that before you finalize your purchase you have selected the correct size and color of your items. Ralph Lauren reserves the right to end or modify any free shipping offers at any time.We do not accept exchanges. This offer is not applicable to purchases being shipped internationally. Any philanthropic donations added at checkout do not count toward the minimum purchase amount. Regular charges will apply to all other shipping methods. Orders containing fragrances, rugs, or lighting and orders greater than 30 units are not eligible for Fast shipping. Your estimated delivery date will be provided at checkout.
Orders typically arrive within four business days if placed by 3 PM ET (11 AM ET for orders containing customized items).
The free Fast shipping offer is automatically applied at checkout when Fast shipping is selected after signing in to your account on or on The Ralph Lauren App.
See our returns policy for details and exclusions. Enjoy free returns within 30 days of the order ship date. Enjoy free Fast shipping on orders made using a account.
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